About us

Bathroom City is the UK’s leading Online Bathroom Specialist. Established in 1986, we have an impressive Bathroom Showroom in Birmingham, UK. Over the years, we have helped millions of UK customers create their dream Bathrooms. With a large Bathroom Factory and Warehouse, we have robust on-ground infrastructure, so you can be confident that we are not only an online Business.

In 2024, we celebrated our 38 year anniversary and feel proud and humbled at this milestone. Bathroom City provides a huge range of Bathroom Furniture Brands and precision-crafted fitted furniture products, made right here in our UK Bathroom factory outlet and warehouse.

At Bathroom City, we understand that the bathroom is at the centre of function in the household, providing a soothing escape where you can lock the door, relax and forget the world.

Our Bathroom Furniture Luxury Showroom and Factory Warehouse are located in Tyseley, Birmingham. Our showroom showcases many prestigious UK Bathroom Brands such as Old England, Burlington, Heritage, Matki alongside our own in-house Furniture Brands such as Radiant, Jivana, Grove and Oliver. Visit our Bathroom Showroom to see the massive collection of modern designs and traditional bathroom furniture, suitable for projects great and small.

Why Choose Bathroom City?

1. We Offer You Value For Money, While Cutting Out The Middlemen

With On-site manufacturing, we directly sell from the factory to the retail market, and buying directly means you are offered the best deal on bathroom furniture products.

With over 125,000 sq ft of warehousing space, Bathroom City stocks thousands of bathroom products, from bath suites to shower units, which are all ready for fast delivery or collection.

2. We Offer You Bathroom Furniture, Proudly Made In the UK

Bathroom City combines Showroom expertise with UK factory outlet prices, making us a truly unique retailer that delivers luxury at affordable prices with the added convenience of expert sales staff, guiding you through your purchase.

3. We Offer You Efficient & Attentive Customer Service

At Bathroom City, we promise a service that suits our customer’s needs, delivering quality products, an efficient and attentive service, expert sales staff on hand to deal with any issues, an easy to use website, a range of products that spans all budgets, a fast delivery service and interest free finance - making your buying experience a perfect one.

4. We Offer You a Luxury Factory Showroom Experience

What separates Bathroom City even further from our major competitors is our UK Bathroom Showroom. We are not just an online retailer, we also exhibit dozens of stunning bathroom products so our customers can pay us a visit in-store, experience the quality of our products for themselves and take advantage of our exclusive in-store deals.

5. We Offer You The Fastest Free Delivery

At least 95% of all Bathroom City products are in stock for fast free delivery * in the UK when you spend over £499, or products on offer with no minimum spend.

Bathroom City only offers you top quality bathroom suites, bathroom furniture, vanity units and bathroom accessories. We offer the best value-for-money Bathroom Furniture products, as well as offer Slimline Fitted Furniture made at our UK bathroom factory, that are unique to Bathroom City.

6. We Offer You Multiple Financing Options, To Spread The Cost Of Purchase

Buying Bathrooms can be expensive. We understand that and have created fantastic financing options to help you spread the costs of purchase. Our financing partners PayPal and Clearpay. You can read up more about the Financing Plans and use the option most appropriate for your needs.

7. We Offer You a 14 Day Money Back Guarantee

If you have any issues with your ONLINE order, we offer a quibble-free 14-day money-back guarantee.

We understand that buying a bathroom online can be a daunting process; we try our best for our customers to get all the details of a product from the product description and images.

If you make a purchase online and it doesn’t fit your bathroom or it isn’t exactly how you envisioned it, then you can return the item to our showroom within 14 working days after the order is delivered. Please contact our customer services department with your account/order number to hand we will discuss and issue you with your unique returns documentation ( Items returned without the unique reference will be rejected on delivery) .

Customers who make an order and collect from our cash and carry showroom warehouse must check the goods before they leave. as the 14-day money-back guarantee will not apply..